Our shelter is located in Homer and serves the lower Kenai Peninsula. We welcome people with all different backgrounds and experiences, and work hard to minimize barriers to our services. The shelter is wheelchair and disability accessible. Interpreters are available. If you have specific needs or accommodations, please let us know.

The Haven House shelter program is co-located with administrative and auxiliary program offices. Common areas include two living rooms, a children’s playroom and playground, a commercial kitchen, and laundry room. Shelter residents have access to private meeting spaces as well as large group conference rooms.  All areas are secured and monitored 24 hours a day by cameras placed strategically throughout to ensure resident and staff safety.

Residents can access services and shelter anytime. Our primary contact with those in need often comes through the 24-hour crisis line which is answered by trained advocates and case managers.  A referral from a service provider is not required, however, individuals often find out about Haven House services from an extensive network of partner agencies as well as from local hospitals and medical providers, the Homer Police Department, the Alaska Court System, Alaska 211 and from concerned friends and family.

Haven House staff can respond directly to hospitals to assist injured victims with shelter entry and may also provide transportation from various locations to facilitate screening into the shelter or access to other services. Residents are offered assistance with accessing medical services as needed prior to shelter entry. Services are offered on a voluntary basis in an effort to honor the autonomy of the survivors being served.

Shelter residents have the option of working with a team of trained staff members, including a case manager, an advocate, and a children’s advocate during their shelter stay. These staff members provide individual and group support to both adults and children.  Children receive support through groups, supervised community outings, and personalized attention from staff and will be referred to services relevant in healing from any abuse they may have experienced or witnessed. Parents are offered support by learning positive discipline and parenting skills.  Our team of staff members works closely with residents on developing a safety plan and setting goals relative to meeting needs, staying safe from abuse, and achieving their personal goals.